Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • MR

    “Great Customer service! responds quickly and always finds the best options for what my needs are

  • “I came in with a mess of overcharging and complications. I walked out feeling so happy I switched over! Katie and Rick both helped out because I have personal and business insurance needs. Found out I was being overcharged by hundreds to have the “comfort” of a name brand insurance. Thank you so much!”

  • GA

    “I had a very positive experience when I contacted them to check their rates for both auto and homeowners insurance. I detest doing this but my husband really wanted to see if we could improve our costs for these insurances. I called and was transferred to Melissa and she was very sharp and easy to communicate with. She was also very responsive…. whenever I had a follow up question, she was quick to get back to me if she didn’t have the answer immediately. She also took the time to explain things to me from both policies as I compared them to my previous insurance carrier and she was patient…. which I appreciated! After we got the insurance going with her carrier, my husband wanted to have her price out our 1972 VW Super Beetle…. Once again she got back to me very quickly and found us an excellent rate. I trust if we ever need her assistance with a claim, she will do an excellent job with that as well!”

  • GA

    “I had a very positive experience when I contacted them to check their rates for both auto and homeowners insurance. I detest doing this but my husband really wanted be to see if we could improve our costs for these insurances. I called and was transferred to Melissa Vizand she was very sharp and easy to communicate with. She was also very responsive…. whenever I had a follow up question, she was quick to get back to me if she didn’t have the answer immediately. She also took the time to explain things to me from both policies as I compared them to my previous insurance carrier and she was patient…. which I appreciated! After we got the insurance going with her carrier, my husband wanted to have her price out our 1972 VW Super Beetle…. Once again she got back to me very quickly and found us an excellent rate. Hopefully, if we ever need her assistance with a claim, she will do an excellent job with that as well!”

  • JB

    “Great customer service, friendly atmosphere and fair pricing. We were able to increase our coverage and add an umbrella policy and still came in under the BIG NAME insurance company we previously had.”

  • MM

    “Tim was very nice, personable, and someone I highly trusted to help me out in the best way possible. He genuinely cares and wants the best for his clients, and wasn’t in it for himself. I really appreciate that in someone I give my business to. It is extremely reassuring knowing I made a good choice with him and Midwest Insurance as my provider.

    I highly recommend the company and especially Tim. I have had a wonderful experience, and I feel like a valued customer.”

  • TB

    “Great personal and friendly service. Addressed all our needs and and answered all questions promptly and thoroughly during the quoting phase and service continues to be excellent after becoming a client.

  • “They have been there for us, namely Katie, also had a problem locking our keys in our car and within 40 minuets we had help & were off ….

  • “Tracy has always been a great honest and responsive contact. We value our relationship with her and her professional service.

  • DK

    “We are very pleased with the Midwest Insurance Center. Our agent Ed Norcutt helped us with our business annual audit dispute. He always gives us the personal service. The office workers are also very helpful.
    Thank You,
    DCK Construction, Inc.”

  • CS

    “Always extremely polite and helpful! Always here for me when I have any questions & resolves all of them in an efficient manor! Excellent service that I recommend everyone to use.

  • JV

    “Tommy did a great job working with us to help get us exactly what we needed.

    Thank you Mr. Edwards. We appreciate your time and efforts to getting us the best products at the best prices.”

  • JK

    “I love that whenever I call Midwest Insurance with questions, my questions are answered immediately and if not they find out and call me right back!

  • ML

    “There is a personal relationship with our insurance agency. They try to find us the best coverage at the best price! And we have 3 out of 4 teenagers driving so that means a lot! Thanks especially to Katie!”

  • PM

    “You are always available to answer questions. Giving us best advice and best premiums. Very trustworthy. ”

Dedicated to Finding You the Best Coverage!

Midwest Insurance Center, Schererville